FAQ

• Start slowly: Introduce one tallow-based product into your routine to see how your skin responds.
• Application: A small amount is typically applied after cleansing.
• Frequency: For normal to dry skin, it might be used twice daily, while those with oily skin may prefer to use it only at night or every other night. 

• Patch testing is recommended before regular use, especially for those with sensitive skin, as some individuals may have allergic reactions to animal fats or the additives used to formulate our products. 

• Texture: Most anhydrous (without water) skin care products do temporarily leave the skin with a more shinier finish. It doesn't last long as the product is absorbed into the skin.
• Scent: We understand scent is a hot topic with beef tallow skin care, making scent a top priority for us. We have designed a system of rendering that minimizes scent without compromising the natural composition of the tallow.

• Oily or acne-prone skin: Every skin care routine is different and what might work for others may not be suitable for everyone, particularly those with oily or acne-prone skin. Our face creams are made from oils and butters. If you've had negative experiences with other serums, we recommend using our hair, body, and lip based products. If you've tried oil products on your face with success, then your good-to-go.
• Normal or dry skin: All of our products will be suitable for you if your skin falls in the "normal or dry" category
• Combination skin: A mix of semi-oily T-zone (forehead, nose, and chin) with dry/normal cheeks. We recommend applying product first to the cheeks, then slowly introduce it as required to the rest of your face.
• Sensitive skin: Please read our ingredients used in our products including the essential oils to determine if you skin will like our products. If you skin is prone to sensitivity we recommend starting with a test-patch, followed by slowly introducing product to the rest of your face.

Any refund or return issues will be assessed on a case by case bases